Follow up inside the product.
Create a modal, slide-up, or full-screen announcement. Choose an audience and product event so the update appears in context.
Explore in-app messagesvs
Survicate
SurvicateUserGist vs Survicate: Turn a response
into a relationship.
Survicate combines multichannel surveys with a research hub. UserGist brings in-product questions together with messages, feature requests, a roadmap, and help content.
Free up to 1,000 active users No credit card needed
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The shared essentials.
The useful differences.
Compare UserGist and Survicate against the work your team needs to do.
Built inNot built in or not listed
| What your team needs | Survicate | |
|---|---|---|
| In-app surveys & NPS | ||
| Mobile app survey SDKs | ||
| Survey targeting by attributes & events | Plan-dependent | |
| Feature requests & voting | Not listed | |
| Public roadmap & changelog | Not listed | |
| Hosted customer help center | Not listed | |
| Built-in email survey sending |
Reviewed . Sources: Survicate plans & capabilities, Survicate survey platform and UserGist documentation. “Not listed” means the capability was not found in the reviewed core-product sources; it is not a claim about every integration. Plan and platform limits apply.
Keep listening after the survey.
Use a survey to learn what people need, a request board to collect ideas, and your roadmap to share progress. UserGist gives those conversations a home alongside the questions you ask inside your product.
- Collect feedback from anonymous and identified app users
- Keep requests, roadmap, changelog, and help articles together
- Create a follow-up message for the audience you choose
trailsideCustomer Portal
Where should we go next?
Good ideas start with you.
Offline trail mapsKeep exploring beyond the signal.Planned
32
Illustrative Customer PortalSave trails with friendsThe next adventure is better together.
Try the preview. Your answers aren’t saved.
Keep the next step
within reach.
Bring the question, the idea, and the update into the same workspace.
Keep useful answers nearby.
Publish help articles beside your feature requests, roadmap, and changelog. Give users somewhere to go when they need more detail.
Explore the help centerChoose for the way
your team works.
When UserGist fits.
Your product team wants contextual surveys, a customer portal, and in-app announcements in one workspace.
Start freeSurvicateWhen Survicate fits.
Your research program needs email distribution, multiple survey channels, and a dedicated hub for analyzing feedback.
Explore SurvicateCompare the cost
of your actual workflow.
Allowances and billing units differ. Include the features, audience, and channels you expect to use.
UserGist
Free for your first 1,000 monthly active users. Then $5 per additional block of 1,000 MAU per month. All five product areas share the same plan.
See UserGist pricingSurvicate
Response and data-point allowances. Survicate plans use survey response and research data-point allowances, with feature access and billing terms varying by tier. Compare your expected feedback volume as well as your active users.
See Survicate’s current plansEverything you can do with UserGist.
Collect feedback, understand your users, and keep them connected in one workspace.
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Questions about UserGist vs Survicate.
Does Survicate support in-app and mobile surveys?
Yes. Survicate supports both, including mobile SDKs. The reason to consider UserGist is the combination of surveys with a customer portal and in-app messaging, rather than a claim that Survicate only runs website surveys.
Can UserGist replace an email survey program?
UserGist’s dashboard focuses on surveys triggered inside your product. If built-in email survey sending is essential, assess that requirement separately before replacing Survicate.
Can UserGist include people who have not signed up?
Yes. UserGist supports anonymous and identified app users. Configure the appropriate audience and consent settings for feedback, surveys, and messages. Public portal access has separate settings.
How should I plan a move from Survicate?
List the workflows you rely on first. Review exports, user identities, consent, SDK coverage, and existing links. Test a small campaign before replacing anything live; this comparison does not promise a one-click importer or automatic transfer of subscriptions.
You’re building something great.
Let your users be part of it.
Bring feedback, surveys, messaging, and your customer portal together.
Start free
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