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Questions about feedback

How is feedback different from a survey?

Feedback is built for quick questions such as a rating or a short comment. Surveys support a longer sequence of questions when you need more context.

Can I match the prompt to my product?

Yes. Choose a theme and adjust colors, type, and corner radius. Your prompt uses your question and optional subtitle.

Do users have to sign in?

No. Hear from people before or after they create an account, with feedback from anonymous and identified users.

Can I choose when feedback appears?

Yes. Reach a specific audience after a product event, on app open, or after an app update. Frequency controls help you give people space between questions.

Where can I read the answers?

See ratings, response trends, and written feedback in UserGist, with context about the people answering. Both anonymous and identified users are included.

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