A place for ideas and progress.
Let users suggest and vote on features, see your roadmap, read release notes, and find help articles in one Customer Portal.
Explore the Customer Portalvs
UserGist vs Appcues: Reach your users.
Hear them, too.
Appcues helps teams drive adoption with in-app experiences and guidance. UserGist combines messages and surveys with a customer portal for requests, progress, and answers.
Free up to 1,000 active users No credit card needed
trailsidenow
Meet your new offline maps.
A little less signal. A lot more exploring. Take your favorite trails anywhere.
Interactive UserGist preview. Sample data; nothing is sent.
The shared essentials.
The useful differences.
Compare UserGist and Appcues against the work your team needs to do.
Built inNot built in or not listed
| What your team needs | | |
|---|---|---|
| In-app messages | ||
| In-app surveys | ||
| Audience segmentation | ||
| Feature requests & voting | Not listed | |
| Public roadmap & changelog | Not listed | |
| Hosted customer help center | Not listed | |
| Guided product tours & onboarding checklists |
Reviewed . Sources: Appcues experiences, Appcues pricing & features and UserGist documentation. “Not listed” means the capability was not found in the reviewed core-product sources; it is not a claim about every integration. Plan and platform limits apply.
Make announcements a two-way conversation.
Introduce a feature with an in-app message, then ask how it worked with a survey. Give users a separate place to suggest improvements and follow your roadmap. UserGist brings these product-team workflows together.
- Choose the audience and event for each campaign
- Collect a rating or a longer survey response
- Publish requests, updates, and help in your portal
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Try the preview. Your answers aren’t saved.
Keep the next step
within reach.
Bring the question, the idea, and the update into the same workspace.
Ask while the experience is fresh.
Run a multi-question survey after a product event. Reach anonymous and identified users and review answers alongside completion data.
Explore surveysChoose for the way
your team works.
When UserGist fits.
Your priority is in-app communication and feedback with a customer portal, rather than a dedicated product-tour program.
Start freeWhen Appcues fits.
Your adoption strategy depends on guided experiences, onboarding checklists, and measuring how those experiences change behavior.
Explore AppcuesCompare the cost
of your actual workflow.
Allowances and billing units differ. Include the features, audience, and channels you expect to use.
UserGist
Free for your first 1,000 monthly active users. Then $5 per additional block of 1,000 MAU per month. All five product areas share the same plan.
See UserGist pricingAppcues
Monthly active users and package. Appcues pricing scales with monthly active users and package requirements. Confirm the web or mobile coverage, engagement features, and reporting included in your quote.
See Appcues’s current plansEverything you can do with UserGist.
Collect feedback, understand your users, and keep them connected in one workspace.
How’s it going so far?
You’re helping us build something better.
Tap a star to try it.
Preview only. Your rating isn’t saved.Questions about UserGist vs Appcues.
Does UserGist replace Appcues product tours?
No. UserGist offers modals, slide-ups, and full-screen messages. Guided tours with attached tooltips and onboarding checklists are a different workflow and are not presented here as UserGist features.
Can Appcues collect feedback as well as show messages?
Yes. Appcues includes surveys. UserGist adds a Customer Portal for requests, roadmap updates, release notes, and help content alongside its in-product interactions.
Can UserGist include people who have not signed up?
Yes. UserGist supports anonymous and identified app users. Configure the appropriate audience and consent settings for feedback, surveys, and messages. Public portal access has separate settings.
How should I plan a move from Appcues?
List the workflows you rely on first. Review exports, user identities, consent, SDK coverage, and existing links. Test a small campaign before replacing anything live; this comparison does not promise a one-click importer or automatic transfer of subscriptions.
You’re building something great.
Let your users be part of it.
Bring feedback, surveys, messaging, and your customer portal together.
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