Build with a betterview of what people need.
Collect suggestions, let users vote, and keep your team’s responses connected to the request.
Free up to 1,000 active users No credit card needed
Offline trail maps
“I’d love to keep using my saved maps when I’m out of signal. Could we download a route before leaving?”
A place for the idea, the votes, and what happens next.
Hear the idea
in their own words.
A short suggestion can reveal an everyday frustration. Keep the original request, votes, and your team’s response together.
- Let customers suggest and vote
- Keep the reason behind the request
- Respond where everyone can find it
Where should we go next?
Good ideas start with you.
Bring the same idea
into one conversation.
When several people ask for the same thing, merge duplicate requests while retaining their context. Spend less time sorting the list and more time understanding the need.
- Review requests in a board or table
- Merge duplicates
- Moderate submissions when needed
Offline trail maps
“I’d love to keep using my saved maps when I’m out of signal. Could we download a route before leaving?”
“Download maps” and “Routes without signal” now live with this request.
A response is part of the product.
Let people see that their suggestion has been read and considered.
Offline trail maps
“I’d love to keep using my saved maps when I’m out of signal. Could we download a route before leaving?”
A place for the idea, the votes, and what happens next.
A little look ahead.
Bring the whole group into the plan.
Keep the route close, beyond the signal.
Keep your favorite routes together.
Turn “any update?”
into visible progress.
When a request moves forward, reflect that decision on your roadmap. Give the people who asked a place to follow what happens next.
Questions about feature requests
Can I decide who can submit a request?
Yes. In-app request settings support separate view and submit audiences. Public portal access is configured separately. Your team can also hide requests for moderation.
Where do people find it?
Feature requests lives in your branded Customer Portal, alongside the other portal features. Your users can return to the same place for ideas, progress, release updates, and help.
Is this included when I start free?
Yes. All four Customer Portal features are included with UserGist. Start free with up to 1,000 monthly active users.
You’re building something great.
Let your users be part of it.
Bring feedback, surveys, messaging, and your customer portal together.
All features included.