Introduce what you ship.
Build an in-app announcement for a new feature. Choose when it appears and the action that takes people to it.
Explore in-app messagesvs
UserGist vs Canny: Stay close to users.
Beyond the board.
Canny helps you organize what customers ask for. UserGist brings your customer portal together with surveys and messages inside your product.
Free up to 1,000 active users No credit card needed
trailsideCustomer Portal
Where should we go next?
Good ideas start with you.
Offline trail mapsKeep exploring beyond the signal.Planned
32
Illustrative Customer PortalSave trails with friendsThe next adventure is better together.
There’s a person behind every vote.
Ask a question. Hear the context. Share what’s next.
The shared essentials.
The useful differences.
See what’s built into each product, at a glance.
Built inNot built in or not listed
| What your team needs | | |
|---|---|---|
| Feature requests & voting | ||
| Public roadmap | ||
| Changelog | ||
| In-app NPS & ratings | ||
| Multi-question surveys | ||
| Event-triggered in-app campaigns | Changelog widget only | |
| Customer help center | Not listed | |
| Automatic sales & support feedback capture | Canny Autopilot |
Reviewed . Sources: Canny’s features, survey coverage, Autopilot, and UserGist documentation. Crosses indicate capabilities not built in or not listed in published core features. Canny can import feedback from external survey tools. Plan limits apply.
A vote tells you what.
A question tells you why.
Hear from people while they’re using your product. Ask after onboarding, a first purchase, or a new feature, and give them room to explain.
- Reach anonymous and identified app users
- Choose the audience and product event
- Use ratings, NPS, and written answers
trailside1 of 2
Powered by userGist
Try a survey. Preview answers aren’t saved.
Give the next step
a place to happen.
Keep the idea, the announcement, and the answer within reach.
Help people use it.
Publish help articles in the same Customer Portal as your roadmap and changelog, so useful answers have a home.
Explore the help centerChoose for the way
your team works.
You want to ask, listen,
and stay in touch.
Choose UserGist when you need a customer portal, in-app surveys, and targeted announcements together.
Start freeYou want to organize
feedback across teams.
Consider Canny when automatically capturing sales and support feedback, prioritizing by revenue, and connecting existing tools are central to your workflow.
Explore Canny’s featuresTwo different ways
to count your users.
Monthly active users and tracked feedback users measure different things. Compare your actual usage before choosing a plan.
UserGist
Free for your first 1,000 monthly active users. Then $5 per additional block of 1,000 MAU per month, with all five tools included.
See UserGist pricingCanny
Free for 25 tracked users. Pro starts at $79/month billed yearly. Tracked users are people associated with feedback; pricing varies with the plan and user allowance.
See Canny’s current pricingEverything you can do with UserGist.
Collect feedback, understand your users, and keep them connected in one workspace.
How’s it going so far?
You’re helping us build something better.
Tap a star to try it.
Preview only. Your rating isn’t saved.
A few things you might be wondering.
When is UserGist a good Canny alternative?
When you want feature requests, a roadmap, and a changelog alongside in-app feedback, surveys, messages, and help content. UserGist brings those interactions into one workspace for your product team.
Does Canny already support in-product updates?
Yes. Canny offers an embedded changelog widget and status notifications. UserGist also has a dedicated in-app message builder for event-triggered modals, slide-ups, and full-screen announcements.
Can I collect feedback before someone signs up?
UserGist supports both anonymous and identified app users. Feedback and surveys can include either, subject to the audiences and consent settings you configure. Public portal access has its own settings.
Can I move my existing Canny data into UserGist?
Plan the move before replacing your current board. Review your requests, votes, comments, user identities, and links with our team to establish what can be transferred. This comparison does not promise a one-click Canny importer.
Will a shipped request automatically send an in-app message?
A roadmap status, a changelog entry, and an in-app campaign are separate actions. Your team updates the request, publishes the release note, and creates an announcement with the audience and timing you choose.
You’re building something great.
Let your users be part of it.
Bring feedback, surveys, messaging, and your customer portal together.
Start free
All features included.