Ask while the experience is fresh.
Run a multi-question survey after a product event. Reach anonymous and identified users and review answers alongside completion data.
Explore surveysvs
UserGist vs Userpilot: Bring the conversation
closer to your product.
Userpilot combines engagement with product analytics and session replay. UserGist brings surveys, messages, and a customer portal into a workspace for ongoing product conversations.
Free up to 1,000 active users No credit card needed
trailsidenow
Meet your new offline maps.
A little less signal. A lot more exploring. Take your favorite trails anywhere.
Interactive UserGist preview. Sample data; nothing is sent.
The shared essentials.
The useful differences.
Compare UserGist and Userpilot against the work your team needs to do.
Built inNot built in or not listed
| What your team needs | | |
|---|---|---|
| In-app messages | ||
| In-app surveys & NPS | ||
| Behavior-based audience targeting | ||
| Feature requests & public voting | Not listed | |
| Public roadmap | Not listed | |
| Customer help content | Hosted help center | In-app Resource Center |
| Session replay | ||
| Guided tours & onboarding checklists |
Reviewed . Sources: Userpilot platform, Userpilot pricing and UserGist documentation. “Not listed” means the capability was not found in the reviewed core-product sources; it is not a claim about every integration. Plan and platform limits apply.
A shared home for what users tell you.
A survey response and a feature request answer different questions. UserGist lets your team gather both, publish a roadmap, and tell people what changed through release notes and targeted announcements.
- Capture responses from anonymous and identified users
- Give ideas a public request board
- Keep roadmap, changelog, and help articles together
trailside1 of 2
Powered by userGist
Try the preview. Your answers aren’t saved.
Keep the next step
within reach.
Bring the question, the idea, and the update into the same workspace.
Follow up inside the product.
Create a modal, slide-up, or full-screen announcement. Choose an audience and product event so the update appears in context.
Explore in-app messagesChoose for the way
your team works.
When UserGist fits.
You need product feedback, messages, and a Customer Portal in one place, and use other tools for deep behavior analysis.
Start freeWhen Userpilot fits.
You want session replay, detailed product analytics, and guided onboarding alongside your engagement campaigns.
Explore UserpilotCompare the cost
of your actual workflow.
Allowances and billing units differ. Include the features, audience, and channels you expect to use.
UserGist
Free for your first 1,000 monthly active users. Then $5 per additional block of 1,000 MAU per month. All five product areas share the same plan.
See UserGist pricingUserpilot
MAU-based packages and included capabilities. Userpilot packages vary by monthly active users and included capabilities. Check the analytics, replay, engagement, and support entitlements for the plan you are considering.
See Userpilot’s current plansEverything you can do with UserGist.
Collect feedback, understand your users, and keep them connected in one workspace.
How’s it going so far?
You’re helping us build something better.
Tap a star to try it.
Preview only. Your rating isn’t saved.Questions about UserGist vs Userpilot.
Does UserGist provide session replay?
No. UserGist provides feedback and campaign reporting, but does not replace a session-replay tool. Userpilot explicitly includes replay in its product suite.
Does Userpilot have self-service help?
Yes. Userpilot offers an in-app Resource Center. UserGist’s help center is part of a Customer Portal that also contains feature requests, a public roadmap, and a changelog; compare the experience your users need.
Can UserGist include people who have not signed up?
Yes. UserGist supports anonymous and identified app users. Configure the appropriate audience and consent settings for feedback, surveys, and messages. Public portal access has separate settings.
How should I plan a move from Userpilot?
List the workflows you rely on first. Review exports, user identities, consent, SDK coverage, and existing links. Test a small campaign before replacing anything live; this comparison does not promise a one-click importer or automatic transfer of subscriptions.
You’re building something great.
Let your users be part of it.
Bring feedback, surveys, messaging, and your customer portal together.
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All features included.